Though you’re privy to up to one million contacts with the free version, if you choose to upgrade to HubSpot’s Marketing Hub, your contacts will automatically appear in both places.Īnd guess what? HubSpot’s rates are determined by none other than your contact limit – so, if you’re not careful, you could end up paying through the nose to store a heap of contacts that used to be free.Ģ4/5 phone and chat support, 24/7 email support Our only word of warning re HubSpot is to take care with the contact limit. To upgrade, HubSpot’s offerings for sales, marketing, or customer service teams each cost £33.60 per month for up to two users, based on the ‘Starter’ plan. Sales teams too can benefit from live chat and conversational bots, while HubSpot’s drag-and-drop ticketing feature will make life easier for your customer service agents.
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But as contact management software with a few marketing features thrown in – including webforms, list segmentation, and basic ad management – HubSpot’s free version excels. Of course, on the free plan, you won’t be privy to HubSpot’s more developed features for businesses – that’s a given. When you’re done, the CRM suppliers that fit your needs will be in touch with you directly with quotes and further information. It takes just 30 seconds to provide us with some details about your business’ requirements, so it’s ideal if you’re short on time. You can jump to our methodology for information about how we undertook the research, or read on to start reviewing the best free CRM suppliers in the UK.Īlternatively, you can start comparing tailored CRM software quotes right here, right now. So, we did some more research, focussing only on free CRM suppliers with the most generous contact, storage, and user limits, and with sufficient customer support. Three suppliers is okay… but it’s not quite enough. Only three – HubSpot, Freshworks, and Zoho – made it onto this list, on account of their excellent free versions. How did we decide? Well, we undertook an extensive research project into all things CRM, rating and ranking eight of the industry’s most prominent suppliers.
Hence, we only recommend free CRM software for the smallest of businesses – either as a make-do until there’s more flexibility in your budget, or as a way to ‘try before you buy’ a more advanced version. All we’re saying is that free CRM has its setbacks – you can read about free CRM’s limitations further down the page. That’s not to say free CRM software isn’t widely available – a simple Google search turns up a plethora of providers, all willing to offer you something approximating ‘CRM software’ in exchange for your data. It may be tough on your wallet, but if you want the best CRM (customer relationship management) software, you’ll have to pay for it. In business, though, that’s not quite the way it works. They say the best things in life are free.